Managed IT for Subcontractors

Bid day is the worst possible day for a crash.

Rudick Innovation & Technology is a managed IT provider built for subcontractors in Dallas, Houston, and Austin.

We fix the two problems that cost specialty contractors real money: estimating software that fails in the last hour before a bid, and payment fraud that arrives dressed as a lien waiver from a GC you work for.

Schedule a Call Call (469) 916-9362

Offices in Dallas, Houston, and Austin. Support coast to coast.

Bid day awareWe know your calendar

Payment fraud controlsBefore the money moves

24/7 monitoringPlus a live help desk

3 Texas officesDallas, Houston, Austin

What subcontractors tell us first

One loses you the bid. The other loses you the payment.

These are the two issues specialty contractors raise most often. Both are preventable, and both get expensive the moment they are not.

Estimating software crashes on bid day

⚠Estimating.exe has stopped responding. Unsaved takeoff data may be lost.

Why it keeps happening

Estimating is the heaviest work your machines do all month, and it usually runs on a workstation bought for email. Add a shared database on aging storage, a network path under load with three estimators in it, and a Windows update that installed itself at the wrong moment. It fails at one o'clock on a two o'clock bid, which is the only hour when nothing can be rescheduled.

What Rudick does about it

Spec estimating workstations around real takeoff and database load, not a general office baseline
Move the estimating database onto storage and a network path that holds up with every estimator in it at once
Control update timing so Windows and software updates never install during a bid window
Keep software versions identical across estimators so files stop breaking between machines
Put a person on standby for bid day, so support is someone answering rather than a ticket in a queue

A fake lien waiver or ACH change request got through

⚠From: ap@generalcontractor-payments.com Attachment: Conditional_Waiver_Final.pdf

Why it keeps happening

The same fraud aimed at general contractors is aimed at you, and you are usually the easier target. A spoofed GC domain, a waiver that looks exactly right, a remit-to change that arrives the week a payment is due. If an attacker is already reading your accounts receivable mailbox, the timing will be perfect.

What Rudick does about it

Advanced email security that catches spoofed general contractor and supplier domains before delivery
Multifactor authentication everywhere, plus monitoring for the mailbox forwarding rules attackers create first
A written verification step for every banking or remit-to change, incoming and outgoing both
Train estimators, project managers, and accounts receivable staff on what a real waiver request looks like
Backup and recovery for the documents you will need if a payment is disputed months later

The problem with general IT support

A general IT provider does not know what bid day is.

That is not a small gap. It is the difference between support that shows up when it matters and support that shows up Monday.

The situation

A general IT provider

Rudick Innovation & Technology

The situationA bid is due at two o'clock and estimating locks up

A general IT providerPuts you in the queue behind every other ticket opened that morning.

RudickKnows your bid calendar, treats bid day like the deadline it is, and has someone on it immediately.

The situationEstimating slows to a crawl with three people in the database

A general IT providerAdds memory to one machine and hopes that was it.

RudickDetermines whether it is the database, the network path, or the workstation, and fixes the one that is actually causing it.

The situationA general contractor asks how you protect their project data

A general IT providerHas nothing to give you.

RudickSupplies documented controls and a completed questionnaire response, so the question does not cost you a spot on the bid list.

Your stack, already understood

We do not need you to explain what a takeoff is.

Rudick supports and optimizes more than 100 applications used across construction companies. Estimating, field, and accounting all have to work, and they all have to work on bid day.

Estimating and takeoff platforms Bluebeam Revu AutoCAD Cloud project management platforms Field and service apps Time tracking Accounting integrations Microsoft 365 plus 100 more we support and optimize

What managed IT includes

A complete technology department, without hiring one.

You get proactive support, security, and planning under one agreement, delivered by a team that works with specialty contractors every day.

Proactive monitoring

Systems watched around the clock, with a help desk that knows a bid deadline is not a normal ticket.

Cybersecurity

Email protection, impersonation detection, multifactor authentication, and verification controls on every remit-to change.

Backup & disaster recovery

Project data protected and recoverable, including the files you cannot rebuild from memory.

Cloud infrastructure

Secure, scalable environments that give every location access to the same current files.

IT strategy & planning

A technology roadmap and budget that matches your project pipeline and your hiring plan.

Vendor management

We coordinate your internet, phone, software, and hardware vendors so your team stops chasing them.

Deployment & onboarding

Estimating workstations and field devices configured, tested under real load, and ready before they are needed.

Compliance support

Documentation and controls for client security reviews, insurance requirements, and contract obligations.

Who you get

A Texas team that knows your bid calendar, not a ticket queue.

Rudick Innovation & Technology works from offices in Dallas, Houston, and Austin. The people who answer your call are the same people who built your estimating setup and know what you are bidding this week.

That is the difference between an IT vendor and an IT partner. One closes tickets. The other keeps your bids going out on time.

Schedule a Call

Where we work

On site in Dallas, Houston, and Austin.

Remote support handles most of it. When it needs hands, we are already in your market.

Dallas

Supporting specialty contractors across Dallas, Fort Worth, Plano, Frisco, and Irving.

4925 Greenville Ave, Ste 818
Dallas, TX 75206

Houston

Supporting specialty contractors across Houston, Sugar Land, Katy, and The Woodlands.

4900 Woodway Dr., Ste 1100
Houston, TX 77056

Austin

Supporting specialty contractors across the Austin metro.

6805 N Capital of Texas Hwy, Ste 220
Austin, TX 78731

Schedule online

Tell us when your next bid is due. We will make sure it goes out.

Bring your estimating setup and your current process for approving payment changes. You will leave the call knowing what is most likely to fail on bid day and where your payment controls have a gap, whether you hire us or not.

Schedule online Call (469) 916-9362

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Before you book

Questions subcontractors ask us first.

Can you support us during a bid, not just during business hours?

Yes. We keep your bid calendar and plan around it. Bid day support is a person who answers, because a queue position is worthless when the deadline is in an hour.

Do we need new estimating workstations, or can you fix what we have?

Often the workstation is not the problem and the database or the network path is. We measure first, then tell you which one to spend money on.

Can you help us answer a GC's security questions?

Yes. We put the controls in place and supply the documentation and questionnaire response, so a security review does not quietly remove you from a bid list.

What actually happens on the call?

We ask about your estimating setup, your bid schedule, and how banking and remit-to changes get approved. You get a straight read on what needs attention first. There is no cost and no obligation.