Managed IT for Engineering Firms

Slow drawings, and a security addendum you cannot sign.

Rudick Innovation & Technology is a managed IT provider built for engineering firms in Dallas, Houston, and Austin.

We fix the two problems that show up in nearly every engineering firm we meet: a file server that makes people wait, and a client security requirement nobody in the office can answer honestly. Book a call and we will tell you where you actually stand.

Schedule a Call Call (469) 916-9362

Offices in Dallas, Houston, and Austin. Support coast to coast.

Engineering focusedStructural, civil, MEP

100+ applicationsSupported and optimized

24/7 monitoringPlus a live help desk

3 Texas officesDallas, Houston, Austin

What engineering firms tell us first

One costs you minutes all day. The other costs you the contract.

These are the two issues engineering firms raise most often. The first is an infrastructure problem wearing a software costume. The second is a paperwork problem with a hard deadline attached.

Drawings open slowly, or come back “in use”

⚠The file is in use by another user. Open read-only?

Why it keeps happening

Large drawing sets punish every weak link at once. An aging server with spinning disks, a network path that was fine when the firm was half this size, external references hunting across the network, and no locking discipline, so a drawing someone opened before lunch is still locked at four. Each one costs seconds. Together they cost your team an hour a day that nobody bills.

What Rudick does about it

Rebuild storage on properly sized solid state hardware so large drawing sets open at working speed
Fix the network path itself: switching, cabling, and Wi-Fi that quietly throttle everything above them
Resolve stuck file locks correctly, including identifying who holds the file and why the lock persisted
Restructure external reference and project folder paths so drawings stop searching the network
Monitor server load, disk health, and backup jobs, so a failing drive is replaced before it takes a project with it

A client's security addendum asks for a framework you do not have

⚠Exhibit C: Vendor shall maintain an information security program consistent with NIST CSF...

Why it keeps happening

Owners, general contractors, and public agencies now push security language into contracts, and it names real frameworks with real requirements: multifactor authentication, encryption, logging, tested backups, incident response. Most firms sign it, hope, and move on. That is a problem the first time a client asks for evidence, or the first time something actually happens.

What Rudick does about it

Read the addendum with you and say plainly what it requires and where your firm stands today
Put the baseline controls in place: multifactor authentication, endpoint protection, encryption, logging, and tested backups
Map the controls you have to the framework the contract names, and document the mapping
Supply written evidence and a completed security questionnaire your client will accept
Maintain an incident response plan and the annual review that keeps it credible

The problem with general IT support

A general IT provider will tell you the server looks fine.

It probably does, from their monitoring dashboard. Here is what the difference looks like from your desk.

The situation

A general IT provider

Rudick Innovation & Technology

The situationEveryone says the file server is slow

A general IT providerChecks the dashboard, reports that the server is healthy, and suggests a reboot.

RudickMeasures where the time actually goes, disk, network, or lock contention, then fixes that specific layer instead of guessing.

The situationA client sends a security addendum

A general IT providerForwards it back to you to answer.

RudickReads it, tells you what you can sign today, closes the gaps that matter, and supplies the documentation your client wants.

The situationA drawing is locked by an engineer who left at noon

A general IT providerOpens a ticket and gets to it tomorrow.

RudickClears the lock safely without losing the work, then fixes the setting that allowed it to stick in the first place.

Your stack, already understood

We do not need you to explain what an xref is.

Rudick supports and optimizes more than 100 applications used across AEC firms. That includes the analysis and design tools your deadlines actually run on, not just email and browsers.

RISA-3D RAM Suite Civil 3D AutoCAD Revit Navisworks Bluebeam Revu Microsoft 365 plus 100 more we support and optimize

What managed IT includes

A complete technology department, without hiring one.

You get proactive support, security, and planning under one agreement, delivered by a team that works with engineering firms every day.

Proactive monitoring

Systems watched around the clock, with a help desk your team can reach when something breaks mid deadline.

Cybersecurity

Threat detection, email protection, multifactor authentication, and the documented controls your clients now write into contracts.

Backup & disaster recovery

Project data protected and recoverable, including the files you cannot rebuild from memory.

Cloud infrastructure

Secure, scalable environments that give every location access to the same current files.

IT strategy & planning

A technology roadmap and budget that matches your project pipeline and your hiring plan.

Vendor management

We coordinate your internet, phone, software, and hardware vendors so your team stops chasing them.

Deployment & onboarding

New machines configured, imaged, and ready on a new hire's first morning.

Compliance support

Control documentation, framework mapping, and questionnaire responses for client security addendums, insurance, and public agency requirements.

Who you get

A Texas team that knows your deadlines, not a ticket queue.

Rudick Innovation & Technology works from offices in Dallas, Houston, and Austin. The people who answer your call are the same people who rebuilt your file server and read your last security addendum.

That is the difference between an IT vendor and an IT partner. One closes tickets. The other keeps your projects moving.

Schedule a Call

Where we work

On site in Dallas, Houston, and Austin.

Remote support handles most of it. When it needs hands, we are already in your market.

Dallas

Supporting engineering firms across Dallas, Fort Worth, Plano, Frisco, and Irving.

4925 Greenville Ave, Ste 818
Dallas, TX 75206

Houston

Supporting engineering firms across Houston, Sugar Land, Katy, and The Woodlands.

4900 Woodway Dr., Ste 1100
Houston, TX 77056

Austin

Supporting engineering firms across the Austin metro.

6805 N Capital of Texas Hwy, Ste 220
Austin, TX 78731

Schedule online

Send us the addendum. We will tell you what you can sign.

Bring your slowest workflow and your most demanding client requirement. You will leave the call knowing what is realistic to fix first and what it takes to answer that addendum honestly, whether you hire us or not.

Schedule online Call (469) 916-9362

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Before you book

Questions engineering firms ask us first.

Can you review a client security addendum before we sign it?

Yes. We will read it, tell you which requirements you already meet, which you do not, and what closing the gap involves. That conversation is far cheaper before you sign than after.

Do we need a new server, or can you fix what we have?

Sometimes the server is fine and the network path is the problem. We measure first and tell you which it is, because replacing the wrong thing is expensive and does not fix the complaint.

Can you support us across multiple offices?

Yes. We work from Dallas, Houston, and Austin, and we support clients in multiple states. Multi office file access and consistent security policy are a normal part of the work.

What actually happens on the call?

We ask about your software, your file server, your offices, and any client security requirements you are facing. You get a straight read on what is putting your work at risk and what we would fix first. There is no cost and no obligation.